2023: Charingfield’s Year in Review
Our care:
- The latest Resident Experience survey results reported that 81% of residents rated their quality of life at Charingfield as ‘Excellent’, a 55% increase from last quarter
- Awarded highest possible accreditation by the Australian Government’s Aged Care Quality & Safety Commission
- Staff rosters optimised to ensure every resident receives more time with Nurses and Carers
Our team:
- Work Rite culture program reported a 60% increase in staff wellbeing, achievement, connection and performance
- Permanent staff numbers have increased, reducing our need for temporary staff
Our community:
- Planning and design is almost complete for an extensive refurbishment program that includes the addition of 13 new private suites
- By the end of this year, most households will have new furniture in their lounge and dining rooms with further enhancements coming next year
All of these achievements mean we have been able to welcome more locals, and our community has become an even better place to live and work.